Always render more and better service than is expected of you, no matter what your task may be.
— Og Mandino

GUARANTEE

Clients have access to our team members 24/7 from real time updates through the online client care portal and extended office hours. Tenants, landlords, trades, fire, police and emergency services can communicate directly to our team members through our emergency contact line with questions, concerns and updates. Our team is experienced and prepared to help our clients succeed in the real estate market.

SUMMARY

With hands-on experience we are able to provide full and comprehensive property management services ranging from bookkeeping to structural maintenance. To meet client goals, we develop property specific business plans to maximize asset values and cash flows. Our services and dedication are unmatched.

Our in-house accounting, legal, leasing and maintenance departments allow for consistent and fluid service for our clients. Site inspections are assessed on a regular basis and maintenance budgets are adjusted. We develop and maintain communication with occupants creating a front line for updates and requisitions.

From our online client care system, clients can oversee revenue and expense reports, requisitions and invoices, bank and cash-flow statements, and all other communications and memorandums. All information is kept private and confidential within a secure password protected environment. Specific access can be granted to personal accounts, legal representative and/or business partners, with monitored access and specific login information, as requested by the client.

Our team will assess current property standards and the condition of all systems and components. At the request of the client, we can create cost-effective budgets to include redesigning and replacement of out-of-date components. These potential updates will be compared and implemented based on the client's goals and highest value adding potential. All options are directly analyzed and compared to market conditions and regulations. Reports are property specific, however budgets are correlated throughout a portfolio.

Furthermore, we review and study current financial documents and prepare analysis reports, risk to value assessments and executive summaries. We strive to keep costs and expenses as low as possible to afford the opportunity for competitive pricing and lease rates to our clients.

Our main goal is to be the reflection of our clients' success.

The best way to find yourself is to lose yourself in the service of others.
— Mahatma Gandhi

PAYMENT PROCESSING

condo fees; rent; invoices;
property specific fees

MEETINGS

agm; board meetings; owner updates;
minutes + details documented and archieved

STATUS CERTIFICATES

online ordering system;
choice of delivery options

Spearhead Property Management - Communication and Support

COMMUNICATION + SUPPORT

24/7 support through telephone + email;
preparation of notices, memos and projects

DOCUMENT MANAGEMENT

physical storage within secure facility;
cloud storage available for 24/7 access

FORMS + LEASE PROCESSING

resident info; pre-authorations;
tenant applications; leases + contracts

Money is only a tool. It will take you wherever you wish, but it will not replace you as the driver.
— Ayn Rand
Spearhead Property Management - Online Payment Processing

ONLINE PAYMENT PROCESSING

secure + private
rents; condo fees; invoices

Spearhead Property Management - Business Plans and Proposals

BUSINESS PLANS + PROPOSALS

property specific business plans; performa studies: solution presentations

Spearhead Property Management - Accounting Services

ACCOUNTING DUTIES

preparation of financial statements; budgets;
reserve fund studies audited reports

Spearhead Property Management - Investment Opportunities

INVESTMENT OPPORTUNITIES

assessment of goals; investment research;
qualified investment options

Spearhead Property Management - Collections and Invoicing

COLLECTIONS + INVOICING

overdue payments; credit consulting:
invoicing of fees + charges

Spearhead Property Management - Insurance Options

INSURANCE + LIABILITY

portfolio discount advantages; review + revision management: property specific terms

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
— Henry Ford
Spearhead Property Management - Routine Inspections

ROUTINE INSPECTIONS

weekly site inspections: reports: recommendations; case monitoring

Spearhead Property Management - Quotes and Negotiations

QUOTES + NEGOTIATIONS

tendering process for projects + repairs:
results-driven negotiations

Spearhead Property Management - Preferred Contractors and Discounts

CONTRACTORS + DISCOUNTS

portfolio discount privileges; hiring + supervision; references + site tours

Spearhead Property Management - Emergency Contact

EMERGENCY RESPONSE

direct contact with emergency services;
fire + loss prevention: security personnel

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MAINTENANCE RECORDS

physical storage within secure facility;
cloud storage on multiple servers

Spearhead Property Management - Skilled Trades

SKILLED TRADES

contractors from all walks of life: grounds maintenance; structural; electrical + many more